FAQ'S

How do I  purchase a book?
Once you have selected your book, simply press 'Add to Cart' and you will be guided through the rest of your process. Please see pictures below for what the screen should appear like.

PLEASENOTE:The eBook is a PDF Version and not a Kindle/iBook. Follow the instructions below to view on Kindle/iBooks:

FIRST YOU NEED TO DOWNLOAD THE eBook:

1. Click to download your purchases (AFTER you have finalised payment)

2. Once it has opened in the PDF viewer, click the symbol (as indicated) in the top right corner to download and save to your desktop.

3. Then save file. (See instructions below for how to then view on your device).

To view on iBooks (iPhone/iPad): Click here

   Kindle (recommended for Android):

1. Download the Kindle app if you don't already have it and follow the prompts to set up your Kindle account.

2. Once created go into 'Settings.' You'll see that Kindle has come up with your very own 'Send-to-Kindle Email Address.'
You can now email yourself attachments to the above email address.

3. Once the PDF has been sent, check your Kindle Library the book should automatically appear after a couple of minutes.

1. Once quantities are updated select 'Proceed to Checkout'

2. Sign up with your email and a unique password, then press 'Submit'. 

3. Complete your shipping details, then select your Payment option from the drop down menu. Then click next.

4. Confirm your details, then click 'Proceed to Payment'

For PayPal users - the next screen will appear like this:

For Westpac there will be an extra step, you will need to select  'Proceed to Secure Checkout'.

 

The final screen will appear like this:

 

 

Transactions are processed one of two ways:

WESTPAC: Secure transactions are processed via Westpac Payway System which uses the VERISIGN security encrytion method to ensure that your purchases are 100% secure. For more information on this technology, please visit www.verisign.com.au

PAYPAL: Process payments fast throught the world's most trusted payment system. Sign in with your username and password, or elect to pay for your purchase without signing up - simply enter your credit card details. For more details head to www.paypal.com.au


How long will it take for my products to arrive? 

BOOKS

Please allow 5 to 7 Australian business days for product delivery. Courier companies usually ship within 48hours, however delays can often occur.  Please note, if delivery is outside of standard metro areas, longer delivery times will occur. 

WOMENS APPAREL

As this range is made to order it may take up to 14 days for products to be despatched and delivered (Australian orders) and up to 1 month for International orders).


Do you provide refunds on items?

We will only provide a refund for goods that are faulty or damaged.Goods must be returned within 7 days in original condition.  We will provide a full refund, exchange or credit to use on future purchases. 


 

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This website is for your general information. It is not intended to be used as medical advice. The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care.

Please consult a healthcare professional if you have a particular medical condition, or are concerned about any information presented on this website. By using this website you agree to indemnify the author (Nicole Joy) from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of or in any way connected to the use of this website by you.

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Queensland, Australia, 4220

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